Reliable care, without the trip back to the clinic.
Our field research showed that once a patient is discharged, they have very little support.
Spotty education and prep
Education is ad hoc, it depends on the nurse and the day, and knowledge transfer often consists of paper handouts.
Alone with the wound
Patients are on their own for acquiring wound care supplies, and the only line back to the clinic is a call or a text to busy nurses.
Unnecessary calls and visits
Nothing keeps tabs on the wound between visits, so patients drive in just to be told it looks good.
Under-prepared patients get infections and end up back in the hospital.
Clinics are scored on quality outcomes such as readmissions and infection rates, so the cost of an avoidable infection lands on the patient and on the clinic at the same time.
8–9
Extra hospital days
26%
Of surgical readmissions are due to infections
$18,600
Added cost per infection · Medicare
$21,000
Added cost per infection · Commercial
Hou et al., Surgery Open Science, 2023
Capture a physician’s intent in an AI agent
If an AI agent can be reliably trained to offer only prescribed information instead of generic advice, on demand, it creates a win-win for the patient and the clinical team alike.
Three surfaces to patient care
Builds the template
Creates a wound care template containing specific instructions for how they want their patients to care for their wounds.
Fills template per patient
A nurse fills out the template for each patent. Selecting from multiple choice options established by the physician.
Talks to Sara
The filled template flows into the LLM, tuning our avatar Sara to the physician’s exact specifications.
The physician’s template
Physicians have complete control over the timing of a wound care program and over the questions it asks.
Talk to it, type to it, or watch it
Questions get answered on the spot. Photos get uploaded through the platform itself, not a text thread.
Who this actually helps
A dynamic resource of prescribed information that can be accessed in an intuitive conversational manner anytime of the day or night. Clinical oversight healing progress by uploading wound photos in a convenient and private way.
By eliminating wastes such as waiting and unnecessary conveyance, clinicians have more time devoted to what matters most: hands-on, patient-centric care.
Successful clinical pilot, leading to first contract
Our concept was validated in a clinical pilot. The success of the pilot led directly to a contract with the surgical clinic after 3 months.
120+
Patients through the pilot
70%
Fewer unnecessary calls to the clinic
30%
Fewer unnecessary in-person visits